Information & Referral Admin Support

Purpose and Objective: Help the Health & Social Services team by supporting and contributing to Serving Seniors’ social service and nursing program efforts. Provide additional administrative support as needed.
Location: Gary and Mary West Senior Wellness Center, 1525 4th Ave, 2nd Floor, San Diego, CA 92101
Supervisor: Jennifer Sinnott
Responsibilities May Include
- Serve as the first point of contact at the Information & Referral office
- Answer all incoming calls and respond to voicemails, as appropriate
- Schedule appointments for the HSS team
- Sign-in clients in order of arrival for walk-in hours
- Triage client service inquiries/requests and assist as needed
- Other administrative tasks
Qualifications and Required Skills
- Fully vaccinated against COVID-19 and can provide proof of such with completed vaccination card
- Complete volunteer application and pass background check
- General typing skills, familiarity with Microsoft Excel and TEAMS
- Transportation to and from our site
- Bilingual Spanish a plus
Appropriate Attire
- Comfortable, closed-toed shoes
- Modest, comfortable clothes. You may need to bend down and carry items from one location to another.
- Mask required
Time Commitment:
- M, W, F, 9 am –12 pm
Training and Support provided:
- HSS Orientation
- Volunteer handbook
- Review of NextLevel phone system
- Review of call log via TEAMS
- Ongoing guidance related to project tasks
For more information or to sign up, please contact the volunteer team at volunteer@servingseniors.org or 619-487-0621.