Purpose and Objective: Help the Health & Social Services team by supporting and contributing to Serving Seniors’ social service and nursing program efforts. Provide additional administrative support as needed.   

Location: Gary and Mary West Senior Wellness Center, 1525 4th Ave, 2nd Floor, San Diego, CA 92101 

Supervisor: Jennifer Sinnott 

Responsibilities May Include  

• Serve as the first point of contact at the Information & Referral office
• Answer all incoming calls and respond to voicemails, as appropriate
• Schedule appointments for the HSS team
• Sign-in clients in order of arrival for walk-in hours
• Triage client service inquiries/requests and assist as needed 
• Other administrative tasks 

Qualifications and Required Skills  

• Fully vaccinated against COVID-19 and can provide proof of such with completed vaccination card 
• Complete volunteer application and pass background check 
• General typing skills, familiarity with Microsoft Excel and TEAMS 
• Transportation to and from our site 
• Bilingual Spanish a plus 

Appropriate Attire  

• Comfortable, closed-toed shoes 
• Modest, comfortable clothes.  You may need to bend down and carry items from one location to another. 
• Mask required

Time Commitment:  

• M, W, F, 9 am –12 pm 

Training and Support provided:  

• HSS Orientation
• Volunteer handbook  
• Review of NextLevel phone system 
• Review of call log via TEAMS 
• Ongoing guidance related to project tasks 

For more information or to sign up, please contact the volunteer team at volunteer@servingseniors.org or 619-487-0621.