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Volunteer

Information & Referral Admin Support

Information & Referral Admin Support

Purpose and Objective: Help the Health & Social Services team by supporting and contributing to Serving Seniors’ social service and nursing program efforts. Provide additional administrative support as needed.   

Location: Gary and Mary West Senior Wellness Center, 1525 4th Ave, 2nd Floor, San Diego, CA 92101 

Supervisor: Jennifer Sinnott 

Responsibilities May Include  

  • Serve as the first point of contact at the Information & Referral office
  • Answer all incoming calls and respond to voicemails, as appropriate
  • Schedule appointments for the HSS team
  • Sign-in clients in order of arrival for walk-in hours
  • Triage client service inquiries/requests and assist as needed 
  • Other administrative tasks 

Qualifications and Required Skills  

  • Fully vaccinated against COVID-19 and can provide proof of such with completed vaccination card 
  • Complete volunteer application and pass background check 
  • General typing skills, familiarity with Microsoft Excel and TEAMS 
  • Transportation to and from our site 
  • Bilingual Spanish a plus 

Appropriate Attire  

  • Comfortable, closed-toed shoes 
  • Modest, comfortable clothes.  You may need to bend down and carry items from one location to another. 
  • Mask required

Time Commitment:  

  • M, W, F, 9 am –12 pm 

Training and Support provided:  

  • HSS Orientation
  • Volunteer handbook  
  • Review of NextLevel phone system 
  • Review of call log via TEAMS 
  • Ongoing guidance related to project tasks 

For more information or to sign up, please contact the volunteer team at volunteer@servingseniors.org or 619-487-0621.

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