Skip to main content


Director of Donor Relations (MGO-Major Gifts Officer)


Job Title: Director of Donor Relations (MGO-Major Gifts Officer)
Reports To: Chief Philanthropy Officer
FLSA Status: Full-Time, Exempt
Department: Development and External Affairs


As the Major Gifts Officer for Serving Seniors, this position will design, develop and implement our major gifts program. Responsibilities include managing and nurturing  relationships with existing major gift donors, as well as identifying new major gift prospects. An ability to empathize with donors and clearly communicate our organization’s mission is key. This position is an essential member of the development team and will be expected to expand donor support, and meet annual fundraising goals.


As manager of the major gift program, responsibilities include:

  • Helping donors accomplish their philanthropic goals and ambitions through a relationship with Serving Seniors
  • Secure major gifts at $10,000 and above
  • Manage systems and software to track and cultivate current donors and prospective donors, including our donor database and wealth screening tools
  • Oversee a portfolio of 100-125 donors and prospective donors
  • Create and implement moves management plans (identification, qualification through research; cultivation; briefing; request for support; and prompt follow up, stewardship, and public and private recognition)
  • Make direct, face-to-face solicitations, and assist the board and other staff with their solicitation (e.g. provide portfolio development support, strategic counsel, and help with donor communications)
  • Track and report progress using specific metrics
  • Work with the development department to align efforts and set goals

**Other duties as assigned.


  • Bachelor’s degree (Graduate degree preferred)
  • Demonstrated experience, success, and progressive responsibility in fundraising with a minimum of five years experience
  • Ability to set goals strategically and oversee execution
  • High level of discretion and ethical approach to fundraising
  • Proven ability to interact and influence philanthropic leaders
  • Have an outgoing nature, and a true people person
  • Be sensitive to the needs of donors and have the ability to make donors feel valued
  • Be a self-starter and be driven by results
  • Comfort and ease using a donor database, prospect research and other wealth screening tools to aid in the moves management process
  • Ability to establish and maintain good working relationships throughout the organization and with outside constituencies
  • Excellent writing and speaking skills and ability to use them to compel individuals to action
  • Be organized, prepared, detail-oriented and able to follow through on promises.
  • Have the ability to inspire donors with our vision and motivate them to reach goals.
  • Experience motivating and managing high-profile volunteer leadership and senior     executives
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
  • Proficiency in Microsoft Office Suite, donor database, prospect research and wealth screening tools, and other computer skills, as required

Physical Demands and Work Environment

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to normal risks of working in an office environment (e.g., risks due to heavy computer use).

To apply, please fill out the online application here.

Serving Seniors offers competitive salaries, a generous PTO package, paid holidays, and a retirement savings plan to all team members. Health, dental, vision, life insurance, legal insurance, FSA, and more are offered to qualifying staff. Serving Seniors is an Equal Opportunity Employer and does not discriminate based on ethnicity, national origin, color, religion, gender, sexual orientation or expression, age, or disability.

  • Alliance Healthcare Foundation
  • CCDC
  • The California Wellness Foundation
    The California Wellness Foundation
  • Darlene Shiley
  • FHL Bank of San Francisco
  • Gary and Mary West Foundation
  • Hearst Foundations
  • Las Patronas logo
  • Price Philanthropies
  • Qualcomm
  • rotary sddb
  • Sempra
  • S. Mark Taper Foundation
  • Trio Community Meals
  • Wells Fargo Foundation