Social Services Case Manager
Description
Are you looking to make a positive impact in your local community? Do you enjoy serving individuals who are below the poverty level? Then Serving Seniors is looking for you! We are a non-profit organization that has been part of the San Diego community for over 50 years.
We are always looking for individuals who have a heart for serving our older adult clients. Persons who are fulfilled by helping others. Currently we are hiring for Social Services Case Manager The rate for this position is $20.00 per hour. This is a full time position. M-F 8 hours a day
What you bring to us:
The Social Services Case Manager reports to the VP of Health & Social Services and works independently, as well as collaboratively with a multi-disciplinary team, to ensure excellent service provision to older adults 60 and over.
Responsibilities:
Case Management
- Develops and implements a plan of care for clients’ unmet needs, including supportive referrals to other community-based agencies.
- Manages a caseload dependent upon both walk-in and appointment hours.
- Updates and manages community resources listings.
- Provides information on community health and welfare resources and acts as a liaison between community service providers and clients, including referrals to Serving Seniors Health Educators.
- Completes efficient, timely and accurate charting and notation of client efforts and referrals.
- Adheres to established policies and procedures, provides excellent customer service and demonstrates ability to work in an inter-disciplinary setting.
- Provides advocacy and outreach to the community and fellow stakeholders.
- Conducts outreach within the Wellness Center to inform and educate older adults on relevant subject matter.
- Communicates with multidisciplinary team members through regular meetings or through “warm handoffs”.
- Supervises and trains San Diego State University BSW, MSW and/or Gerontology interns, as needed.
- Facilitates senior support or other group formations.
- Represents Serving Seniors at community meetings specific to older adult population.
- Complies with budgetary guidelines.
- Distributes periodic grant funding to relevant cases and contributes to the tracking and reporting of funds utilized.
- Enters data in a timely manner to maintain accurate weekly status reports.
- Demonstrates commitment to the values, vision and mission of Serving Seniors.
- Performs other duties as assigned.
Requirements
Education/Experience
- BSW or MSW degree or degree in related field
- Previous experience in a social work setting with older adults preferred.
Skills
- Excellent analytical, verbal and written communication skills; ability to establish rapport
- Strong commitment to the ethics and purpose of the social work field as defined by NASW
- Strongly defined sense of professional boundaries
- Ability to maintain professional capacity during crisis situations
- Demonstrates ability to use good judgment and maintain confidentiality
- Ability to work independently, multi-task, and set priorities to meet deadlines
- Ability to identify and resolve problems in a timely manner and exercise sound judgment in decision-making
- Ability to work collaboratively with both internal and external partners
- Proficient in MS Office (Outlook, Word, Excel, PowerPoint) Candidate expected to possess high level of competency in the following:
- Oral Communication Skills
- Written Communication Skills
- Telephone Etiquette
- Attention to Detail
- Diplomacy
- Professionalism & Tact
- Time Management
- Computer Literacy
- Ability to sit or stand for long periods of time• Ability to lift up to 20 pounds
Please note all candidates considered for employment will have to pass a background check, pre-employment health screening and drug test. We also request a Covid-19 vaccine card from all employees.
To apply, please fill out the online application here.