Volunteer

Duties:

• Greet customers who come into the Cyber Cafe
• Scan Serving Seniors membership card of each person who comes in to use a computer
• Enter user information on paper register
• Help customers with basic computer usage as needed (skill level ranges from beginner to advanced)
• Monitor computer usage and notify Julie or security if there is improper usage
• Assist with wiping down keyboards, mouse, and work station between computer users.

Qualifications:

• Must wear a mask inside the café
• Must be 18 years or older
• Must have basic computer tech knowledge, such as Word, Facebook
• Knowledge of smart phones/tablets, other tech very helpful
• Have a calm and positive customer service attitude

Time Commitment:

• We are seeking volunteers who are able to make a regular time commitment, but we are flexible on the amount of time and days of your volunteer shifts.
• Minimum shift duration of 2 hours
• Volunteer shifts may be scheduled anytime M-Th 8:00am-3:30p, F-Sa 8:00am-noon
•  Our Cyber Café manager will work with you to coordinate your exact volunteer schedule and time commitment

Steps to Initiate Service:

• Please fill out our online volunteer application and then email volunteer@servingseniors.org to express your interest in this volunteer opportunity
• Our Volunteer and Activities Team will guide you through our volunteer clearance process.
• Once cleared, you will be connected with our Cyber Café Manager for a 30-minute on-site meeting and site tour. 
• At this meeting, you and the Cyber Café Manager will coordinate your volunteer schedule.

Cyber Café volunteers who serve 32 hours/month will be eligible for a stipend of $148/month.  A prorated stipend is available to Cyber Café volunteers who serve 16 hours/month.