Activities and Volunteer Coordinator
Job Title: Activities and Volunteer Coordinator
Reports To: Activities and Volunteer Manager
FLSA Status: Full-Time, Non-Exempt
Department: Development and External Affairs
The Activities and Volunteer Coordinator is responsible for implementing and supporting activities at various sites associated with Serving Seniors. This position will directly support the Activities and Volunteer Manager with all aspects of running activities, including preparations, taking attendance, ensuring facility rules are followed, promoting/advertising the activities, and managing incidents of conflict. Activities may include educational, music, art, crafts, drama, and exercise programs. The Activities and Volunteer Coordinator will also provide critical support for all aspects of Serving Seniors’ volunteer program. This collaborative position works closely with all departments including but not limited to the development and communications team, nutrition team, facilities team and the health and social services team.
- Implements scheduled activities, includes:
- Secure/replenish, deliver, and setup/breakdown equipment and supplies
- Support participating clients and volunteers
- Troubleshooting issues as they arise
- Commuting to and from multiple sites
- Implements incentives that generate senior client participation
- Helps ensure that staff/site managers are aware of all upcoming activities
- Helps ensure that clients are aware of all upcoming activities and provided up-to-date information
- Helps evaluate popularity and success of current activities and recommends changes as appropriate
- Ensures that activities and events when being conducted are sensitive to the cultural and physical needs of clients
- Creates written communication such as promotional flyers, emails, etc. as appropriate
- Maintains the volunteer database program
- Processes volunteer applications
- Assists with volunteer coordination, including but not limited to recruitment, placement, management, recognition, and retention of volunteers
- Supports Volunteers + Activities Team with external social, civic, corporate, and local organizations to build and develop partnerships, where appropriate, to recruit and/or utilize volunteers
- Represent Serving Seniors at community outreach fairs and volunteer fairs
- Helps assess the abilities and strengths of volunteers in order to place them in appropriate settings
**Other duties as assigned**
- Possess a minimum of a high school diploma
- Some college or associates degree preferred
- Minimum of 2 years related experience (coordinating events, activities and volunteers in either a non-profit or public sector setting)
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
- Demonstrated ability to conduct oneself in a calm and professional demeanor when dealing with the public and/or tenuous situations
- Effective time management and prioritization
- Presentation Skills – ability to create flyers, posters, and visual presentations
- High level of tact and diplomacy
- Cultural competency – demonstrated ability to have successful interactions and work with diverse populations
- Ability to effectively manage a wide array of tasks, projects, and responsibilities
- Ability to work productively in an unstructured environment with frequent interruptions
- Effective oral and written communications
- Comfortable and competent in learning new technology
Other Competencies Include:
- Highly flexible approach to work assignments
- Telephone Etiquette
- Detail-oriented (Macro and micro details of a project)
- Professionalism in the face of adverse situations
- Can work independently and collaboratively
- Understands and embraces Serving Seniors’ mission
- Must maintain personal cell phone for work-related purposes.
- Must have reliable transportation available for work-related purposes, a valid California driver’s license, and proof of automobile insurance.
- Requires ability to work flexible hours including evenings, weekends, and holidays as job duties demand.
Physical Demands & Work Environment
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. The employee may need to sit or stand for up to three hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: While performing the duties of this Job, the employee is regularly exposed to normal risks of working in an office environment (e.g., risks due to heavy computer use). The employee is also subject to the risks of working with diverse clientele that have varying physical and mental health.
To apply, please fill out the online application here.
Serving Seniors offers competitive salaries, a generous PTO package, paid holidays, and a retirement savings plan to all team members. Health, dental, vision, life insurance, legal insurance, FSA, and more are offered to qualifying staff. Serving Seniors is an Equal Opportunity Employer and does not discriminate based on ethnicity, national origin, color, religion, gender, sexual orientation or expression, age, or disability.